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Conference 1: 14 September 2009
Conference 1 of Customer Metering Water 2009 offers an unrivalled opportunity for water companies to meet all of the key regulators to establish a single and consistent approach to customer metering.
What Is The National Plan On Water Metering? How Can The Industry Agree On A Consensus That Is Both
Realistic And Financially Viable?
The agenda is designed for senior strategists and features high level regulatory perspectives on future funding and government thinking on promoting a national consensus on metering.
The specific purpose of this event is to bring all of the key regulators together with the water sector to agree on a vision for UK metering.
The extended Q&A sessions include the following topics:
- Making the case for why the water industry should invest in metering, at a time when money is tight
- Overcoming strategic obstacles, including gaining buy in from customers and strategies for dealing with vulnerable groups
- Agreement on a national plan on metering that is both realistic & financially viable
This is a defining period for UK Metering and Conference 1 of Customer Metering Water event has been designed to make a measured contribution on delivering clarity on the best way forward.
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Conference 2: 15 September 2009
At The Lowest Possible Cost With Maximum Benefits
Over the coming months, your water company will be making crucial business decisions about increasing metering penetration.
Above all, your metering implementation programme will need to be cost effective and customer friendly. The difficulty is developing a metering technology selection and implementation programme that you can guarantee will be successful in every aspect of its execution.
Presenting A Conference Designed To Offer Practical Guidelines
Featuring international perspectives on selecting the most advantageous technology solutions and successfully implementing and integrating metering programmes throughout the water company, this is the leading strategic level water metering conference for 2009.
Hear Global Perspectives On Increasing Metering Penetration – At The Lowest Possible Cost, With Maximum Benefits
Assess The Optimal Type Of Meter For Your Company
When money is tight, what does the water meter really need to achieve? Is there really a business case for spending more on intelligent technologies and automatic meter reading applications due to demand reducing and network management advantages? Find out whether these benefits are quantifiable and achievable. This is also an opportunity for the entire metering & communications supply chain to listen to water utilities spell out their operational requirements.
Hear Insights On Customer Requirements
Taking customers with you, of course, is absolutely key to the commercial success of your metering programme. Until now, there is very little information in the public domain about how much visibility customers require on their water usage. Or how customers will react to the different automatic metering options including “drive by” and wireless. The agenda has plenty of time reserved for questioning the speakers and co-delegates on such topics.
Weigh Up The Benefits Of Intelligent Metering & Communication Technologies In Terms Of Cost, Reliability, Accuracy & Customer Satisfaction. Also explore the business case for different means of delivering & collecting data, including brand new technologies on the horizon.
Hear How To Minimise All Costs
Including exploring the potential for “piggy back” collaboration with electricity utilities to save money on technology investment & manpower. Also hear real world experiences on the absolute minimisation of costs when implementing & integrating your own metering systems internally.
Some Customers Will Not Want To Be Metered!
Hear how international water companies are dealing with refusals – learn from successes & mistakes.
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Conference 1
Paul Hope, Head of Water Resource Economics, OFWAT
Chris Taylor, Head of Capital Investment & Asset Management, Folkestone & Dover Water
Trevor Bishop, Head of Water Resource Management, Environment Agency
Robert Canning, Head of Economic Regulation Branch - Water Supply & Regulation Division, Defra
Peter Jiggins, Head of Branch – Drinking Water Quality, Defra
Karen Gibbs, London & South East Policy Manager, Consumer Council for Water
Conference 2
Charles Healey, Metering Manager, South East Water
Martin Kane, Director of Customer Services, Severn Trent Water
Bruno Nguyen, Director Operations, Eau de Paris (SAGEP)
Marie White, Head of Customer Services, Northern Ireland Water
Alan Laking, Quality Manager - Metering, Yorkshire Water
Gary Taylor, AMR Implementation Manager, Yorkshire Water
SV Hulyalkar, Executive Engineer, Municipal Corporation of Greater Mumbai
Dr. William T. Muhairwe, Managing Director, National Water & Sewage Corporation Uganda
Harrison Mutikanga, Manager - Water Loss, National Water & Sewage Corporation Uganda
Saul Arlosoroff, Director and Chairman of its Finance/Economic Committee, Mekorot - The National Water Corporation of Israel
Csaba Csore, Head of Network Operations Department, Waterworks of Budapest
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